Text Messaging (SMS) Terms

1. Program Overview

SuccessfulSight™, operated by CNCF Consulting ("we," "us," or "our"), offers a text messaging (SMS) program to help patients, families, and providers stay connected to their vision therapy program. When you opt in, you may receive text messages such as:

• Account, sign-in, and security notifications
• Appointment and therapy session reminders
• Progress and care-related updates tied to your program
• Occasional program announcements and support follow-ups

These terms ("Messaging Terms") apply to that SMS program and are in addition to our Terms of Service and Privacy Policy.

2. How You Opt In

You consent to receive text messages from SuccessfulSight™ when you:

• Provide your mobile number and check (or otherwise agree to) the SMS consent statement on one of our forms; or
• Text us first or reply to confirm enrollment when asked.

Your consent is for recurring automated messages. Consent to receive texts is not a condition of purchasing any product or service, or of receiving care. You may opt out at any time (see Opting Out).

3. Message Frequency

4. Message & Data Rates

5. Opting Out (STOP)

You can cancel the SMS program at any time. Simply reply STOP to any message you receive from us.

After you send STOP, we will send a one-time confirmation message and then end text communications to that number. The confirmation message states that no further messages will be sent and reads:

You have been unsubscribed from SuccessfulSight™ text messages and will not receive any more messages. Reply HELP for help.

You will not receive any further SMS messages from that program unless you opt back in. If you need help opting out, you can also email support@successfulsight.com or call (877) 889-6168.

6. Getting Help (HELP)

For help at any time, reply HELP to any message you receive from us, and we'll send back contact information and support details. You can also reach us directly:

7. Carriers & Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. SMS messaging is supported on most major U.S. carriers, though support and delivery may vary by carrier and are subject to change.

8. Privacy

We respect your privacy. We will only use the information you provide to send the text messages you requested and to support the program. We do not sell your phone number or share it with third parties for their own marketing. For full details on how we collect, use, and protect your information — including protected health information handled under HIPAA — see our Privacy Policy.

9. Changes to These Terms

We may update these Messaging Terms from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, communicated to enrolled participants. Your continued participation in the SMS program after an update constitutes acceptance of the revised terms.

10. Contact

For questions about these Messaging Terms or the SMS program: